Online Psychology & Telehealth Therapy Across Australia

Online psychology involves attending appointments with a registered psychologist using video conferencing rather than meeting in a physical clinic. Your psychologist provides professional psychological care tailored to your needs.

Research indicates that video-based psychological therapy can be effective for a range of mental health concerns. However, suitability depends on the individual, the condition being addressed and the type of treatment.

Our online psychology appointments are available to suitable clients across Australia, subject to practitioner availability and clinical suitability.

No. You can book a private online psychology appointment without a referral. However, if you wish to claim a Medicare rebate, you generally need an eligible referral and Mental Health Treatment Plan.

Medicare rebates may be available for eligible telehealth psychology sessions. Eligibility depends on current Medicare requirements, your referral and individual circumstances. Our administration team can help explain the booking and claiming process.

Eligible clients may access Medicare-rebated psychology sessions up to the applicable annual limit under current Medicare arrangements. Your referring doctor and our team can explain the relevant requirements.

Psychology appointments at Integrated Wellness Clinic generally start from $225, depending on the practitioner and appointment type. Our team will confirm the applicable fee before your appointment. Eligible rebates may reduce your out-of-pocket cost.

Eligible self-managed and plan-managed NDIS participants may be able to use their funding for suitable online psychology services when included in their plan. Integrated Wellness Clinic is not an NDIS registered provider.

Yes, where clinically and developmentally appropriate. Suitability depends on the child's age, needs and the psychologist's approach. Some younger children may benefit more from in-person appointments or sessions involving parents and caregivers.

Some assessment components may be completed through telehealth, including selected interviews and feedback sessions. However, certain standardised assessments require in-person appointments. Contact our team to discuss the requirements of your specific assessment.

Psychologists are required to protect client privacy and confidentiality in accordance with professional and legal obligations. There are limited exceptions, including certain serious safety concerns and legally required disclosures. Your psychologist can explain these during your appointment.

You'll generally need a computer, laptop or tablet with a camera, microphone, speakers and stable internet connection. A private, quiet space is also recommended.

A smartphone may be suitable for some video consultations. However, a laptop or tablet can offer a more comfortable experience. Check the appointment instructions provided by our team.

If technical difficulties occur, contact our administration team. Your psychologist or reception team can discuss the appropriate next steps, which may include reconnecting or rescheduling.

Yes, provided you have a suitable private space where your conversation cannot be overheard. Use a secure internet connection and avoid shared or public areas.

Our administration team can discuss your concerns, preferred appointment times and practitioner preferences. We'll help you explore suitable available psychologists. Finding a good therapeutic fit is important to us.

We aim to keep wait times minimal, although availability varies by psychologist and appointment type. Contact our team for current appointment options.